Sea Gems ecommerce transformation
Streamlining fragmented operations
- Our integration solution has significantly boosted efficiency
- No more repetitive manual data entry or error risks
- Inventory is managed and allocated successfully
- Significant operational cost and time savings
Sea Gems' fragmented structure created inefficiencies and limited growth, particularly for inventory management and data synchronisation. Plans for international expansion required a unified, scalable solution from Coretonomy through a comprehensive integration solution.
Challenges before integration
Operational disconnect
Before reaching out to us, Sea Gems faced a range of operational challenges due to the disconnect between their various sales channels.
Data synchronisation
Multiple platforms needing manual data entry increased error risks for product and stock information
Operational inefficiency
Staff spent excessive time on manual tasks such as re-entering orders and stock level adjustments across disparate systems.
Inventory management
Disconnected systems resulted in overselling, stockouts, and inefficient allocation.
Unified Coretonomy solution
Our bespoke integration solution unified all ecommerce functions into a single, scalable platform. Connecting B2B and B2C websites with their Caliq ERP system and Shopify POS to streamline frontend with backend operations.
Real-Time Synchronisation
Seamless integration between Shopify, Caliq ERP, and retail ops for real-time stock level updates across all platforms.
API-Driven & Headless
This architecture maintains brand-specific frontends with the benefits of a unified, efficient backend.
Global Scalability
Multi-currency functionality allows for international expansion with support for the US market and beyond.
Operational efficiency
Streamlining manual processes
A significant challenge for Sea Gems was the manual effort involved in managing stock and syncing orders between sales channels.
Our integration solution eliminated these time consuming tasks, freeing up staff time to focus on more value-driven activities.
Major improvements
Spending time on what matters
Before integration, dispatch and picking staff had to manually update stock levels across platforms. This is now automated, saving hours of labour and reducing errors.
The finance team no longer updates stock transaction journals manually reducing overhead and improving accuracy.
Centralised stock management, real-time synchronisation
No more manual inventory management across multiple channels
Real-time stock updates
Integration between all platforms allows authentic, real-time synchronisation of stock levels. Whether an item is sold through the B2B platform or B2C Shopify store, the system adjusts inventory instantly
Optimal stock allocation
Stock is now fully utilised across channels without the need for manual intervention. Preventing overselling and ensuring that customers get accurate stock information in real time.
Business insights
Enhanced data visibility
With all data centralised in one platform, Sea Gems now have full visibility into their operations and can make data-driven decisions to drive future growth.
Business metrics
Easy access to key business data to easily monitor stock levels and track customer behaviour across channels. Integration now facilitates informed decision-making and optimisation of operations.
Advanced reporting
The Coretonomy DataHub provides powerful reporting tools to track effectiveness of the integration, giving actionable insights into stock management, sales performance, and customer journeys.
Achieving ROI through integration
Our integration services have not only streamlined operations but also delivered real return on investment. By automating previously manual processes and centralising data, Sea Gems has significantly reduced operational costs and improved capacity to grow.
Operational Efficiency
With automation reducing manual data entry, staff now spend less time on low-value tasks and more time driving growth.
Better Stock Utilisation
Fully integrated stock management system across all channels for increased sales potential and reduced stockouts.
Data-Driven Decisions
Centralised data enables better insights of business performance for more informed, strategic decision making.
Seamless, scalable integration solutions
Work at your best with Coretonomy
Our tailored integration solution has transformed ecommerce operations. By unifying B2B and B2C platforms, automating manual processes, and centralising data - our clients are now positioned for scalable growth and international expansion.
